The Share Article Integration allows readers to easily share Knowledge Base articles on social media platforms like Facebook and Twitter. Users can customize the pre-written message before sharing. Enabling or disabling the Share Article Integration is a simple process that can be done through the PaceKB Dashboard.

<p>The PaceKB Share Article Integration is designed to give your readers an easy way to instantly share your Knowledge Base articles. In this article we will explain what's available in the Integration and how you can enable or disable it on your Knowledge Base.</p><img height="auto" style="text-align: start; aspect-ratio: 2.67883 / 1" src="https://pacekb-bucket.s3.amazonaws.com/f814dd9c-2cac-11ee-bb72-0a358cd11241/articles/0f132f62-2f14-4c74-8fc6-f8c0fca31a96.png" alt="Screenshot 2023-10-06 at 15.18.01.png" width="372"><h2 style="text-align: start">Supported Options</h2><p style="text-align: start">We currently support Facebook and X (Formally Twitter) as share options. We have future plans to extend this however, if there's a particular social media platform that's helpful for you we recommend logging a suggestion&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" href="https://pacekb.canny.io/">here</a>.</p><p style="text-align: start">When a user clicks on either selection they will be automatically taken to the platform with a pre-written message ready to be shared. This message can be altered to meet the user's expectations. Here's how they look by default:</p><img height="auto" style="text-align: start; aspect-ratio: 1.6989 / 1" src="https://pacekb-bucket.s3.amazonaws.com/f814dd9c-2cac-11ee-bb72-0a358cd11241/articles/0a7ba178-c3f2-4a57-ae33-27784416a98b.png" alt="Screenshot 2023-10-06 at 15.20.12.png" width="467"><img height="auto" style="text-align: start; aspect-ratio: 3.21951 / 1" src="https://pacekb-bucket.s3.amazonaws.com/f814dd9c-2cac-11ee-bb72-0a358cd11241/articles/8cf65bd9-c3bb-482c-a322-620364e5c512.png" alt="Screenshot 2023-10-06 at 15.22.27.png" width="470"><h2 style="text-align: start">How to Enable/Disable Share Article Integration</h2><p style="text-align: start">It's incredibly simple to toggle this integration. Here are the steps:</p><ol><li><p>First, head to your PaceKB Dashboard:&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.pacekb.com/app/admin/dashboard">https://www.pacekb.com/app/admin/dashboard</a>&nbsp;(if required, sign in with your credentials)</p></li><li><p>From the Sidebar Navigation select "Integrations"</p><img height="auto" src="https://pacekb-bucket.s3.amazonaws.com/f814dd9c-2cac-11ee-bb72-0a358cd11241/articles/7ee623c6-9c61-4db1-824f-6cd6b5330457.png" alt="Screenshot 2023-10-04 at 22.56.30.png" width="418" style="aspect-ratio: 7 / 1"></li><li><p>Locate the "Share Article Widget" Integration and enable it using the switch at the bottom. You can also disable it from here</p></li></ol><p style="text-align: start">That's it! Once enabled it will start showing across all articles immediately.</p><h2 style="text-align: start">Conclusion</h2><p style="text-align: start">We hope this has helped you understand how the Share Article Integration works and how it's beneficial for your Knowledge Base. If you have any issues or have any questions, as always please reach out to our support team using the Live Chat on your PaceKB Dashboard.</p>

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