The article discusses the integration of Article Comments in PaceKB, explaining how to enable or disable the feature and how to moderate comments. It also provides information on how comments work, including the required information to submit a comment and the use of Gravatar and reCaptcha. The article concludes by highlighting the benefits of the Article Comments Integration and encouraging readers to contact the support team for any questions or issues.

<div data-type="warningBanner" class="warningBanner"><p><strong>Please Note</strong>: This is a PaceKB Plus feature. You can upgrade to PaceKB Plus&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.pacekb.com/pricing">here</a>.</p></div><p style="text-align: start">Article Comments are a great way to engage your community and enable community-level support for users. In this article, we will explain how the PaceKB Article Comments integration works, how to enable/disable it and how to moderate comments.</p><h2 style="text-align: start">Enabling or Disabling Article Comments</h2><ol><li><p>First, head to your PaceKB Dashboard:&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.pacekb.com/app/admin/dashboard">https://www.pacekb.com/app/admin/dashboard</a>&nbsp;(if required, sign in with your credentials)</p></li><li><p>From the Sidebar Navigation select "Integrations"</p><img height="auto" src="https://pacekb-bucket.s3.amazonaws.com/f814dd9c-2cac-11ee-bb72-0a358cd11241/articles/7ee623c6-9c61-4db1-824f-6cd6b5330457.png" alt="Screenshot 2023-10-04 at 22.56.30.png" width="418" style="aspect-ratio: 7 / 1"></li><li><p>Locate the "Article Comments" Integration and enable it using the switch at the bottom. You can also disable it from here</p><img height="auto" src="https://pacekb-bucket.s3.amazonaws.com/f814dd9c-2cac-11ee-bb72-0a358cd11241/articles/3b4501c1-b75e-4287-9383-514b1b48578f.png" alt="Screenshot 2023-10-08 at 15.45.28.png" width="508" style="aspect-ratio: 1.77627 / 1"></li></ol><p style="text-align: start">Once enabled article comments will begin showing instantly below your articles.</p><h2 style="text-align: start">Moderating Comments</h2><p style="text-align: start">You can moderate and delete comments in PaceKB. Here's how:</p><ol><li><p>First, head to your PaceKB Dashboard:&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.pacekb.com/app/admin/dashboard">https://www.pacekb.com/app/admin/dashboard</a>&nbsp;(if required, sign in with your credentials)</p></li><li><p>From the Sidebar Navigation select "Moderation"</p><img height="auto" src="https://pacekb-bucket.s3.amazonaws.com/f814dd9c-2cac-11ee-bb72-0a358cd11241/articles/2b64bb46-818b-4291-a16f-574af63ede73.png" alt="Screenshot 2023-10-08 at 15.47.13.png" width="408" style="aspect-ratio: 6.52 / 1"></li></ol><p style="text-align: start">Here you can filter by article and delete individual comments on your Knowledge Base.</p><img height="auto" style="text-align: start; aspect-ratio: 2.96836 / 1" src="https://pacekb-bucket.s3.amazonaws.com/f814dd9c-2cac-11ee-bb72-0a358cd11241/articles/66c67a8f-6e6a-44bd-bd75-08b7ca90c7c9.png" alt="Screenshot 2023-10-08 at 15.48.15.png" width="899"><h2 style="text-align: start">How Comments Work</h2><img height="auto" style="text-align: start; aspect-ratio: 3.27394 / 1" src="https://pacekb-bucket.s3.amazonaws.com/f814dd9c-2cac-11ee-bb72-0a358cd11241/articles/6bf0b262-e029-46e7-96dc-904b276b8d59.png" alt="Screenshot 2023-10-08 at 15.51.19.png" width="1086"><p style="text-align: start">Under each article, you can see a list of all comments along with the option to submit a new one. Here's the information needed to submit a comment:</p><ul><li><p>Name</p></li><li><p>Email Address</p></li><li><p>Comment</p></li></ul><p style="text-align: start">We use the Email Address to display the Gravatar profile image. Read more&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" href="https://gravatar.com/">here</a>. We also incorporate a reCaptcha check on all Knowledge Bases to ensure content submitted is not from bots.</p><h3 style="text-align: start">Privacy Policy</h3><p style="text-align: start">We recommend updating your Privacy Policy to reflect the information stored by PaceKB for Article Comments. Here's a list of what we store:</p><ol><li><p>Name</p></li><li><p>Email Address (This is passed to Gravatar to receive a profile icon)</p></li><li><p>Comment</p></li><li><p>Created Date</p></li><li><p>IP Address</p></li></ol><h2 style="text-align: start">Conclusion</h2><p style="text-align: start">We hope this has helped you understand how the Article Comments Integration works and how it's beneficial for your Knowledge Base. If you have any issues or have any questions, as always please reach out to our support team using the Live Chat on your PaceKB Dashboard.</p>

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