PaceKB offers configuration options and customization for your Knowledge Base, with a focus on configuration settings in this article. You can access these settings through the PaceKB Dashboard, where you can customize various options like website name, time zone, article display formats, and more. Once you have made your desired changes, save them using the button at the bottom of the page to configure your Knowledge Base effectively.

PaceKB offers many configuration options as well as customization options for your Knowledge Base. In this article, we will focus on the configuration options and how you can get started on your Knowledge Base.<img height="auto" style="text-align: start; aspect-ratio: 1.57056 / 1" src="https://pacekb-bucket.s3.amazonaws.com/f814dd9c-2cac-11ee-bb72-0a358cd11241/articles/af6c95ba-0d97-4e5c-b324-7fcf10212375.png" alt="Screenshot 2023-10-06 at 16.55.18.png" width="899"><h2 style="text-align: start">Accessing Configuration Settings</h2><ol><li>First, head to your PaceKB Dashboard:&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.pacekb.com/app/admin/dashboard">https://www.pacekb.com/app/admin/dashboard</a>&nbsp;(if required, sign in with your credentials)</li><li>From the Sidebar Navigation select "Settings"<img height="auto" src="https://pacekb-bucket.s3.amazonaws.com/f814dd9c-2cac-11ee-bb72-0a358cd11241/articles/f7df91dc-a071-4663-966d-56310b9a05de.png" alt="Screenshot 2023-10-06 at 16.52.13.png" width="423" style="aspect-ratio: 6.77083 / 1"></li></ol>You are now on the PaceKB Settings page ready to start configuring your Knowledge Base!<h2 style="text-align: start">Configuration Options</h2>Here's a list of configuration options along with what they do.<table><tbody><tr><th colspan="1" rowspan="1" colwidth="346">Option</th><th colspan="1" rowspan="1" colwidth="855">What it does</th></tr><tr><td colspan="1" rowspan="1" colwidth="346">Website Name</td><td colspan="1" rowspan="1" colwidth="855">The name displayed on your Knowledge Base</td></tr><tr><td colspan="1" rowspan="1" colwidth="346">Website Return URL</td><td colspan="1" rowspan="1" colwidth="855">The URL users are taken to when returning from your Knowledge Base<img height="auto" src="https://pacekb-bucket.s3.amazonaws.com/f814dd9c-2cac-11ee-bb72-0a358cd11241/articles/dd9e96d5-2a8e-4969-bc02-77627da38dfb.png" alt="Screenshot 2023-10-06 at 16.58.15.png" width="175" style="aspect-ratio: 2.26506 / 1"></td></tr><tr><td colspan="1" rowspan="1" colwidth="346">Timezone</td><td colspan="1" rowspan="1" colwidth="855">Timezone to use when converting time<img height="auto" src="https://pacekb-bucket.s3.amazonaws.com/f814dd9c-2cac-11ee-bb72-0a358cd11241/articles/d74a4e34-901d-49bf-84b4-1130e19f1918.png" alt="Screenshot 2023-10-06 at 16.59.05.png" width="203" style="aspect-ratio: 0.774373 / 1"></td></tr><tr><td colspan="1" rowspan="1" colwidth="346">Date Format</td><td colspan="1" rowspan="1" colwidth="855">The format to convert dates to<img height="auto" src="https://pacekb-bucket.s3.amazonaws.com/f814dd9c-2cac-11ee-bb72-0a358cd11241/articles/69f3fc82-aef1-4f94-9ab2-052a64da2ac9.png" alt="Screenshot 2023-10-06 at 17.01.00.png" width="201" style="aspect-ratio: 0.911504 / 1"></td></tr><tr><td colspan="1" rowspan="1" colwidth="346">Time Format</td><td colspan="1" rowspan="1" colwidth="855">The format to convert times to<img height="auto" src="https://pacekb-bucket.s3.amazonaws.com/f814dd9c-2cac-11ee-bb72-0a358cd11241/articles/2677d1ef-75bc-49d5-a0a4-0e9fa0a5ac7e.png" alt="Screenshot 2023-10-06 at 17.01.20.png" width="173" style="aspect-ratio: 0.940541 / 1"></td></tr><tr><td colspan="1" rowspan="1" colwidth="346">User Display Format</td><td colspan="1" rowspan="1" colwidth="855">The format to show users in articles<img height="auto" src="https://pacekb-bucket.s3.amazonaws.com/f814dd9c-2cac-11ee-bb72-0a358cd11241/articles/eb8cb3ef-050d-43c6-88e8-8c51b5cd4cc2.png" alt="Screenshot 2023-10-06 at 17.02.49.png" width="181" style="aspect-ratio: 1.22632 / 1"></td></tr><tr><td colspan="1" rowspan="1" colwidth="346">Show Excerpts</td><td colspan="1" rowspan="1" colwidth="855">If enabled excerpts will show below article titles in the search and category pages</td></tr><tr><td colspan="1" rowspan="1" colwidth="346">Show Article Tags</td><td colspan="1" rowspan="1" colwidth="855">If enabled tags will be shown below articles and you can click them to be taken to the tag details page</td></tr><tr><td colspan="1" rowspan="1" colwidth="346">Show Article Count on Categories</td><td colspan="1" rowspan="1" colwidth="855">If enabled the article count will show next to all categories</td></tr><tr><td colspan="1" rowspan="1" colwidth="346">Sort Categories By</td><td colspan="1" rowspan="1" colwidth="855">How categories should be ordered when shown<img height="auto" src="https://pacekb-bucket.s3.amazonaws.com/f814dd9c-2cac-11ee-bb72-0a358cd11241/articles/fba49a44-950d-4dce-90df-ff5cc3d344d3.png" alt="Screenshot 2023-10-06 at 17.05.17.png" width="224" style="aspect-ratio: 1.08854 / 1"></td></tr><tr><td colspan="1" rowspan="1" colwidth="346">Sort Articles By</td><td colspan="1" rowspan="1" colwidth="855">How articles should be ordered when shown<img height="auto" src="https://pacekb-bucket.s3.amazonaws.com/f814dd9c-2cac-11ee-bb72-0a358cd11241/articles/b3b4414b-541e-4b33-aabf-06a43ffb095c.png" alt="Screenshot 2023-10-06 at 17.05.22.png" width="226" style="aspect-ratio: 0.940741 / 1"></td></tr><tr><td colspan="1" rowspan="1" colwidth="346">Articles Per Page</td><td colspan="1" rowspan="1" colwidth="855">How many articles should be shown per page*Coming Soon</td></tr><tr><td colspan="1" rowspan="1" colwidth="346">Google Analytics 4 Measurement ID</td><td colspan="1" rowspan="1" colwidth="855">Google Analytics token to use advanced analytics</td></tr><tr><td colspan="1" rowspan="1" colwidth="346">Hide from Search Engines</td><td colspan="1" rowspan="1" colwidth="855">If enabled your Knowledge Base will inform search engines not to index your site</td></tr><tr><td colspan="1" rowspan="1" colwidth="346">Protected Knowledge Base</td><td colspan="1" rowspan="1" colwidth="855">If enabled your Knowledge Base will only be accessible from logged in users</td></tr><tr><td colspan="1" rowspan="1" colwidth="346">PaceKB Sub Domain</td><td colspan="1" rowspan="1" colwidth="855">Your PaceKB Sub Domain (Read only)</td></tr><tr><td colspan="1" rowspan="1" colwidth="346">Custom Domain</td><td colspan="1" rowspan="1" colwidth="855">Your custom Knowledge Base domain with the option to change it</td></tr></tbody></table>Once you have changed your desired settings, you can quickly save them by using the button at the bottom:<img height="auto" style="text-align: start; aspect-ratio: 4 / 1" src="https://pacekb-bucket.s3.amazonaws.com/f814dd9c-2cac-11ee-bb72-0a358cd11241/articles/f397b5bd-a9ae-4856-8d66-f904652295cd.png" alt="Screenshot 2023-10-06 at 17.08.53.png" width="286"><h2 style="text-align: start">Conclusion</h2>We hope this has helped you understand how to configure your Knowledge Base. If you have any issues or have any questions, as always please reach out to our support team using the Live Chat on your PaceKB Dashboard.

Configuring Your PaceKB Knowledge Base

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