How to Add Readers to Your Protected Knowledge Base
AI Summary
A protected knowledge base allows you to hide business information behind authentication. To add a new reader to your PaceKB-protected knowledge base, go to your PaceKB dashboard, navigate to Settings, select "Users," switch tabs to "Readers," and click on "+ Add New" to enter the user's email address. Once created, the user will receive an activation email to set their password and access the knowledge base. You can manage your readers by viewing and deleting them from the list on the dashboard.Please Note: You must be using PaceKB Plus or Professional to create a protected knowledge base.
A protected knowledge base enables you to hide your business information behind authentication. In this article, we will explore how to add a new reader to your PaceKB-protected knowledge base.
First, head to your PaceKB dashboard: https://www.pacekb.com/app/admin/dashboard
Next, from the sidebar go to Settings
From the settings navigation, select "Users" and then switch tabs to "Readers"
From this page, you can see a list of your readers along with their activation status. You can also re-send activation emails if the user has not yet accepted their invite.
Click the "+ Add New" button located at the top of the list
Enter the user's email address, followed by an optional first/last name.
Once you click "Create" the user will be sent an activation email to set their password. Once activated, they will now be able to access your knowledge base.
To delete a reader, simply click the trash icon located next to their details.
Once deleted the user will no longer be able to sign into your knowledge base.
We hope this has helped you manage your readers on your knowledge base. If you run into any issues, reach out to our team and we will be happy to help!
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