This article explains how to enable and use Two-Factor Authentication for your PaceKB account. To enable it, go to your PaceKB Dashboard, select your profile picture, navigate to "Security," and click "Enable" for Two-Factor Authentication. Scan the QR code with an authenticator app and save the 6-digit code provided.

Two-factor authentication is vital in ensuring that your data remains secure at PaceKB. In this article, we will explain how to enable and use Two-Factor Authentication with your PaceKB Account.<h2 style="text-align: start">How to Enable Two-Factor Authentication</h2><ol><li>First, head to your PaceKB Dashboard:&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.pacekb.com/app/admin/dashboard">https://www.pacekb.com/app/admin/dashboard</a>&nbsp;(if required, sign in with your credentials)</li><li>From the Global Sidebar Navigation select your profile picture<img height="auto" src="https://pacekb-bucket.s3.amazonaws.com/f814dd9c-2cac-11ee-bb72-0a358cd11241/articles/d360a441-0e52-4ca6-9bb5-7af667b6dc8d.png" alt="Screenshot 2023-10-07 at 14.15.17.png" width="81" style="aspect-ratio: 0.75 / 1"></li><li>Select "Security" from the Profile Navigation<img height="auto" src="https://pacekb-bucket.s3.amazonaws.com/f814dd9c-2cac-11ee-bb72-0a358cd11241/articles/0776fab1-fd1d-475c-9b5a-934d8ed4022c.png" alt="Screenshot 2023-10-07 at 14.15.42.png" width="347" style="aspect-ratio: 2.75472 / 1"></li><li>Locate "Two Factor Authentication" and click "Enable". If you want to disable this, you can click "Disable"<img height="auto" src="https://pacekb-bucket.s3.amazonaws.com/f814dd9c-2cac-11ee-bb72-0a358cd11241/articles/30b0004e-e5d8-4685-b6c2-499171444107.png" alt="Screenshot 2023-10-07 at 14.16.11.png" width="556" style="aspect-ratio: 7.16667 / 1"></li><li>Scan the QR code using an authenticator app such as Google Authenticator. If the QR code does not work you can use the manual code below it<img height="auto" src="https://pacekb-bucket.s3.amazonaws.com/f814dd9c-2cac-11ee-bb72-0a358cd11241/articles/9a14cbc1-6a07-40cb-8658-e7eabd7f66da.png" alt="Screenshot 2023-10-07 at 14.16.57.png" width="642" style="aspect-ratio: 1.21558 / 1"></li><li>Once you've scanned the code your Authenticator app should provide you with a 6-digit code. Click "Save" on the Enable 2FA popup.</li><li>Enter your 6-digit code on the next popup to confirm your Two-factor authentication is working as expected<img height="auto" src="https://pacekb-bucket.s3.amazonaws.com/f814dd9c-2cac-11ee-bb72-0a358cd11241/articles/82e895b2-db0a-44ec-a792-357ab7256274.png" alt="Screenshot 2023-10-07 at 14.18.16.png" width="654" style="aspect-ratio: 2.80252 / 1"></li></ol>You have now successfully enabled Two-factor authentication for your account. Next time you sign in to PaceKB you will be prompted to enter the code generated by your authenticator app before progressing to the dashboard.<h2 style="text-align: start">Conclusion</h2>We hope this has helped you understand how to enable Two-factor authentication and how it's beneficial for your Knowledge Base. If you have any issues or have any questions, as always please reach out to our support team using the Live Chat on your PaceKB Dashboard.

Enabling Two-Factor Authentication on Your Knowledge Base

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